At Anjué, we are committed to providing a seamless and elegant shopping experience, from the moment you place your order to the delivery at your doorstep. This Shipping Policy outlines how we handle the processing, shipping, and delivery of your purchases.

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Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. During high-demand periods, processing times may be slightly longer. Once your order has been processed and shipped, you will receive a confirmation email along with tracking information so you can monitor your delivery.

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Shipping Methods and Delivery Times

Anjué offers worldwide shipping. Delivery times may vary depending on your location:

• Domestic Orders: Typically 3–7 business days

• International Orders: Typically 7–15 business days

Please note that these timelines are estimates. Customs processing, local postal services, or unforeseen delays may affect delivery.

 

Shipping Costs

Shipping costs are calculated at checkout based on your location and the weight of your order. Occasionally, we may offer free shipping promotions for certain orders. Any applicable shipping charges will be clearly displayed before you complete your purchase.

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Order Tracking

Once your order has been shipped, a tracking number will be provided via email. You can use this number to monitor the status and estimated delivery date of your package. If you encounter any issues with tracking or delivery, please contact our support team at hello@anjueluxe.com.

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Customs and Duties

For international shipments, import duties, taxes, or customs fees may apply depending on your country’s regulations. These charges are the responsibility of the recipient. We encourage customers to check local regulations before placing an order.

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Shipping Issues

If your order is delayed, lost, or arrives damaged, please reach out to us immediately at hello@anjueluxe.com with your order details. We will work promptly to resolve the issue, ensuring you receive your purchase or an appropriate replacement.

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Contact Us

For any questions about shipping, delivery times, or tracking, please contact Anjué at hello@anjueluxe.com. We are committed to providing attentive support and ensuring that your Anjué experience remains effortless, luxurious, and reliable.